Wireless Voicemail Packages

Wireless
Voicemail Packages


Wireless Basic
Maximum length of greeting 60 sec
Maximum number of messages stored in mailbox 10
Maximum length of each incoming message 120 sec
Length of time each played message will be stored 15 days
Wireless Enhanced
Maximum length of greeting 120 sec
Maximum number of messages stored in mailbox 20
Maximum length of each incoming message 180 sec
Length of time each played message will be stored 20 days
Separate busy greeting for callers Included
Landline Premier
Maximum length of greeting 180 sec
Maximum number of messages stored in mailbox 30
Maximum length of each incoming message 180 sec
Length of time each played message will be stored 20 days
Separate busy greeting for callers Included
Maximum number of additional numbers that can share mailbox 5
Receive fax messages to mailbox Included
Notification to pager of message Included
Record messages to deliver in future Included

Using the
Voicemail System

The following applies to all android and landline phones. iPhone voicemail may vary. The voicemail system is menu driven. Listen to the voice prompts and then press the keys on your phone to select which option you would like.

Accessing Voicemail
The first time you access your voicemail box, you will need to access it from the line that is attached to it. You will be asked to set up your mailbox and record your name and a greeting to be played to callers. The first time you log in, you will be walked through the setup process.
From Your Own Phone:
Dial your voicemail access number. For landline, dial (435) 622 9090; for wireless, dial (435) 823-9090.
Enter your Personal Identification Number (PIN). A password will not be required on initial login.
If you have new messages, the messages will be identified.
After each message is played, you will be presented with the Message Playback Options.
After all messages have been heard, you will be directed to the Voicemail Main Menu.
From Another Phone:
Dial your own phone number. When you hear your greeting, press*.
When prompted, enter your PIN, followed by #.
If you have new messages, the messages will be identified.
After each message is played, you will be presented with the Message Playback Options.
After all messages have been heard, you will be directed to the Voicemail Main Menu.
Changing Your Pin
Access your voicemail box.
From the Main Menu, press 4 to change your settings.
Press 3 for security options.
Press 1 to change your PIN.
Recording a Personal Greeting
Access your voicemail box.
From the Main Menu, press 3.
To set up a personal greeting, press 1.
To set up a system generated greeting or to change the recording of your name, press 3.
To change the greeting that callers hear when you’re busy, press 5.
This option is only available in qualified packages.
If you don’t record a personal greeting, a generic greeting will be played.
Press 1 to change your PIN.
Forwarding Messages
While listening to messages, you can send a copy of the message to another recipient.
Forwarding is only available to mailboxes within the STRATA voicemail system.
To Forward the current message, press 5.
Enter a phone number, then press #. Repeat this step until you’ve entered all the desired destinations.
Press # when finished entering destinations.
You will be prompted to record an introduction.
After the tone, record your introductory message and press # when finished.
Press # to send or press 1 for delivery options, followed by # to send.