Optimize Your WiFi

Your WiFi experience is defined by several factors, and there are steps you can take to make sure your WiFi is performing the best way possible.

Find the right spot

The farther away from the router you are, the lower your signal strength will be. Moving your router around in the room, or even moving it to another room, can sometimes make a noticeable difference. In general, the best location for your router is as close to the middle of your home as possible, or on the second floor if you live in a two-story home.

It's best to keep it off the floor and away from walls and large metal objects like filing cabinets. Avoid placing it next to windows, in closets, or behind something that might weaken its signal including TVs, aquariums, and kitchen appliances, etc.

Keep things free & clear

Physical Interference:

WiFi networks use a radio signal that can be blocked or weakened by any number of construction materials inside of a building. These barriers are a likely reason that a WiFi signal is not penetrating as far as it should be. The table below lists common physical barriers and the effect that they have on your signal. To get better performance through these physical interferences, try moving your router to a different location and try to keep the path from your router to your mobile devices free and clear.

Type of Barrier Interference Level
Wood Low
Plaster Low
Synthetic Material Low
Glass Low
Water Medium
Bricks Medium
Marble Medium
Concrete High
Metal High
Mirror Very High

Frequency Interference:

Many household devices emit signals on the same frequency that most routers use. All of these devices running on the same frequency can result in WiFi interference. These devices include: microwave ovens, cordless phones, baby monitors, garage door openers, satellite dishes, Bluetooth devices, neighbors’ wireless devices, etc.

Minimize the number of devices when you can

Your bandwidth is shared between all of your devices so the more you have, the more crowded it gets. Think of bandwidth like a road, and your devices as vehicles travelling on it. The more vehicles that are on the road, the more traffic there is – causing things to slow down. While STRATA provides a lot of speed for bandwidth-hogging devices, you’d be surprised how fast it gets used up.

Your smartphone browsing the web might use up a smaller amount, while gaming systems can use up more. Throw in your laptops, smart TVs, and other streaming devices and it adds up fast, leaving some family members with not enough.

If you have a large number of devices connected to the internet, their combined bandwidth consumption can have a big impact on the speed of your connection. You can free up bandwidth and increase your speed by turning off wireless devices not in use. 

Whenever possible, go wired

WiFi is the primary method of connecting to the internet for many of our devices, but it isn’t the same thing as the internet. If you use a cable to plug your computer into a modem, you probably don't think of the cable as the internet. The same concept applies to WiFi. It is simply a method of connecting to the internet, and not the internet itself. Understanding that & knowing the difference can help you troubleshoot problems at home.

There are two ways to connect to the internet – a wired connection that uses an Ethernet cable from your device to your router – or WiFi, which uses radio waves travelling through the air so you can connect remotely. WiFi is more convenient, but it isn’t the fastest. WiFi signals aren’t able to transfer information as quickly as a wired connection and a lot of factors can get in their way. Interference from other devices, physical barriers, and varying wireless standards all limit your WiFi performance, making it unable to keep up with your internet plan. So if you’re wanting the fastest speeds, wired will always be faster.

More neighbors = less channel room

Homes that have many neighbors nearby, such as townhomes or apartment complexes, may experience increased WiFi interference. The internet router in your home broadcasts a signal on a specific channel – a lot like a walkie talkie. When there are many WiFi routers on the same channel in a specific area, channel conflicts occur & can create a poor connection for your phones, tablets, computers, and any other wireless devices.

Our staff is trained to identify channel conflicts, minimize wireless interference, and improve your overall WiFi experience. Contact us at 435-622-5007 to get a complete WiFi analysis of your home and determine which channel is best for your router. 

WiFi Standards & Newer Devices

WiFi uses different radio frequencies to send information wirelessly to your internet-connected device. These different WiFi standards are sort of like different languages. The newer WiFi languages are much faster and the signal travels farther, while the older standards are limited to slower speeds and shorter reach.

Newer devices are able to speak more languages - the newer ones as well as the older ones. If you have an older device on the network, your modem will automatically switch to a slower language so that all the devices can connect. So even though your newer devices could potentially communicate on the faster WiFi standard, a single, older device can limit the potential speed of all your devices.

You may be able to improve your WiFi speeds by removing older devices from the network or, if possible, by upgrading the WiFi interface on the device. Check with the device manufacturer to see if upgrading is a possibility.

If you have an older modem, talk to a STRATA customer service representative about upgrading. Our Managed WiFi service comes with the latest AC standard-compatible WiFi modem, professional installation, and around-the-clock advanced customer service.

Managed WiFi Service

WiFi has reinvented your world. Reinvent the way you manage it.
When it comes to how you connect your life, WiFi management makes a difference. With more connected devices and more ways of using WiFi at home, the way you manage your wireless network matters more than ever. To get the greatest coverage, capacity, and reliability out of your WiFi, without the stress of operating such a system, let us help manage the WiFi in your home for you.

Benefits of Managed WiFi

  • Premium WiFi installation
  • 24/7 wireless device support
  • Around-the-clock network monitoring

*Managed WiFi service is only available to customers using the Calix 800 series device which is available for $4.99/mo. STRATA will retain ownership of all Calix 800 series devices installed on premise and will be responsible for warranty & replacement of devices except for damage caused by customer neglect or abuse. Customers using this device agree to pay a $4.99/mo. lease fee for use of equipment. Upon disconnect of broadband service, customer agrees to leave the device at premise.